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Large order inquiry
[영문] 자주찾는문의 카테고리
[Mask] Is possible for outer mask to be washed?
It can be washed by water. We recommend you to wash it with your hands at a warm temperature.
[Mask] How many filters it has?
Urbanair Light Edition has 2 filters, and Urbanair Plus has 3 filters.
[Mask] How frequently should the filter be replaced?
Urbanair Filter should be replaced upon the air pollution degree and mask usage time, but we recommend you to replace it 2 weeks after the use.
[Mask] Can I buy each component separately?
You can buy mask filter, valve and nose pad separately.
[Mask] Can I wear only outer mask to block fine dust?
Outer mask has no air filter that has no fine dust blocking function. Please use it for the other use.
[Mask ] Can I use it during a violent sport?
Urbanair Mask is not for sports, so we don’t recommend you to use it during a violent sport.
[Mask] Is not available for children?
The children’s has different shape and design from that of adults, and it will be launched in the future.
[Mask Carrier]Is it possible to operate only 1 function of sterilization or moisture discharge?
Is it possible to operate only 1 function of sterilization or moisture discharge?
[Mask Carrier] How long does it function?
It is set for 20 minutes including 10 minutes for the basic ventilation and 10 minutes for sterilization.
[Mask Carrier] Is it possible to change the setting time?
It is not possible to change the basic operation time. Please operate it once more to use.
[Mask Carrier] It is so noisy.
Urbanair carrier has the minimum size to be manufactured as portable. So, its fan is also of small size. With its small fan, it is possible to discharge the humidity of mask, but it can make noise even in a silent interior. Then, minimize the touching area of product, or operate it in the bag.
[Mask Carrier]Its case doesn’t open.
Urbanair Mask Carrier was manufactured so that it is not simply open to take out the mask easily.
When you open the case, you can bend the product.
[Mask Carrier] Is it possible to be dry when the mask is completely wet?
Urbanair Mask Carrier was manufactured to discharge the humidity of mask generated by breathing. When the mask is completely wet, dry it on an airy place.
[Mask Carrier] Is it also possible to use other company’s mask?
You can use another mask but that isn’t Urbanair mask.
It needs a space to which the wind can penetrate inside, so when you use other company’s bigger product, you don’t have to put it in housing but to wrap it in a plastic support to operate, and you can use it with no problem.